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SharePoint Master pages missing from look and feel section

Problem:

“Master pages” option is missing from the “look and feel” section of the “site settings” page. I know for a fact I have permission because I am the site owner.

Solution:

You must activate SharePoint’s Server Publishing features. To do this, follow these steps inside the site collection:

  • Site Actions > Site Settings
  • Under “Site Collection Administration” choose “Site Collection Features
  • Next to “SharePoint Server Publishing Infrastructure,” click “Activate.”
  • Site Actions > Site Settings
  • Under “Site Actions” choose “Manage Site Features
  • Next to “SharePoint Server Publishing” click “Activate

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